Preventing Cancellations - Minimizing Patient Cancellations
Presented by Dr Toni Surace
Description
Join us for an impactful 80-minute webinar designed to tackle one of the biggest challenges in dental practice—patient cancellations. Discover why last-minute changes, no-shows, and rescheduling happen, and learn proven strategies to protect your schedule, maintain productivity, and safeguard revenue. We’ll explore the real financial and operational costs of cancellations, then equip you with practical solutions—from mastering patient communication and implementing smart reminder systems to creating effective cancellation policies and building stronger patient relationships. You’ll also see how technology, team training, and real-world best practices can transform your approach. The session wraps up with case studies and a live Q&A so you can walk away ready to minimize cancellations and maximize efficiency in your practice.
Learning Objectives:
- Understand the financial and operational impact of patient cancellations on a dental practice.
- Implement effective patient communication and engagement strategies to reduce cancellations.
- Utilize technology and staff training to optimize scheduling, improve patient management, and enhance overall practice efficiency.
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Dec. 1st, 2026 Nevada, United States
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Oct. 21st, 2026 California, United States
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Jan. 19th, 2027 Australian Capital Territory, Australia
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