Description

In today's increasingly litigious and patient-driven healthcare landscape, dentists face numerous challenges and risks. With patients who are well-informed about their rights and regulators emphasizing public protection, it is crucial for dentists to understand how to safeguard their professional interests. In this informative session, Dr Rozos explores the pressing concerns troubling dental practitioners and offers practical guidance to navigate the professional environment effectively. By gaining a comprehensive understanding of potential risks, dentists can reduce stress, enhance patient satisfaction, and enjoy their work more.

Dr. Rozos will provide an overview of current audit activities by Australian health funds, shedding light on their impact on dental practices. The session will address patient demands and complaints, equipping dentists with strategies to manage and mitigate potential issues. Additionally, the presentation will delve into the treatment modalities that carry the highest risks, enabling dentists to adopt appropriate precautions and minimize liability. Dr. Rozos will also share updates on the prevailing factors exerting pressure on dental colleagues, ensuring participants stay informed and proactive.

Learning Objectives:

• Keeping Patients Happy: Cultivating an excellent referral base
• Enhancing Communication: Addressing key issues effectively
• Minimizing Risk: Safeguarding your professional interests
• Gain insights into the risks associated with dental practice and treatment modalities,
• Implement risk management strategies to minimize professional liability.

By achieving these learning objectives, dental practitioners will be better equipped to create a harmonious balance between patient satisfaction and their own professional well-being. This session aims to empower dentists to proactively manage challenges, maintain positive patient relationships, and thrive in their chosen field.

Dr Vicki Rozos

Dr Vicki Rozos is a general dentist working part time in private practice for over 23 years. Vicki has been a Peer Advisor with the Advisory Services of ADA NSW Branch since January 2012, and has presented to multiple study ...